# CitationIQ

> CitationIQ is a B2B SaaS platform that tracks and analyzes how AI search platforms - ChatGPT, Claude, Gemini, and Perplexity - cite, evaluate, and respond to brand content. The platform provides marketing agencies, consultants, and enterprise practitioners with defensible data to measure AI visibility, benchmark against competitors, and make informed content decisions. CitationIQ was built by Duane Forrester, who spent more than two decades in search, including helping launch Bing Webmaster Tools and Schema.org at Microsoft. The platform is located at https://citationiq.com.

## Platform Overview

- [CitationIQ Homepage](https://citationiq.com/): Overview of the platform, its purpose, and the reports available. CitationIQ tracks whether brands are cited, mentioned, paraphrased, or omitted across AI search platforms.
- [About CitationIQ](https://citationiq.com/about): Background on the platform's origin, the founder's experience in search technology, and the problem CitationIQ was built to solve.
- [Pricing](https://citationiq.com/pricing): Pricing plans for direct clients and agencies. Founding Member rate at $179/month (locked for life), standard rate at $249/month. Agency pricing starts at $249/client/month with volume discounts to $149/client/month at 3+ clients.

## Reports and Capabilities

CitationIQ provides reports analyzing over 9,000 data points per analysis across four AI platforms (ChatGPT, Claude, Gemini, Perplexity). Report details are described on the [homepage](https://citationiq.com/) and the [pricing page](https://citationiq.com/pricing). Reports are available to authenticated platform users.

- **Query Alignment**: Measures how well existing site content matches target queries using semantic analysis modeled on what AI platforms use internally. Identifies strong content, weak content, and gaps.
- **Citation Tracking**: Monitors four AI platforms for target queries and classifies results as cited, mentioned, paraphrased, or omitted. Tracks citation rates over time.
- **Chunk Performance**: Analyzes how individual content sections perform against target queries at the chunk level. Includes proactive citation testing to predict which content sections AI platforms would select.
- **Technical Visibility**: Identifies technical barriers preventing AI platforms from accessing content, including crawl issues, access restrictions, robots.txt compliance, and llms.txt alignment.
- **Competitive Intelligence**: Compares alignment scores against competitors on a query-by-query basis to show where the client leads, trails, or has closeable gaps.
- **Memory vs. Retrieval**: Classifies how AI platforms source answers in a given category - whether from parametric memory, real-time retrieval, both, or neither - to inform content strategy.
- **Query Intent**: Maps active queries against a 24-intent taxonomy across informational, commercial, transactional, and navigational buckets to identify intent coverage gaps.

## Additional Features

- Supports queries, URLs, and report output in 36 languages
- XLSX export for all reports with white-label options for agency accounts
- BYOAPI (Bring Your Own API Key) support for OpenAI, Anthropic, Google Gemini, and Perplexity
- Executive Summary report synthesizing findings across all report types with trend analysis
- Up to 250 queries and 100 URLs per account with competitor benchmarking included

## Contact and Access

- [Get Started](https://citationiq.com/access): Sign up for CitationIQ with 30 days of full platform access.
- [Agency and Consultant Signup](https://citationiq.com/partner): Registration for agency and consultant accounts with multi-client management and white-label reporting.
- [Contact](https://citationiq.com/contact): Contact the CitationIQ team directly.

## Optional

- [Privacy Policy](https://citationiq.com/privacy): Data handling, cookie usage, and privacy practices. CitationIQ uses strictly necessary cookies only - no tracking or advertising cookies.
- [Terms of Service](https://citationiq.com/terms): Terms governing use of the CitationIQ platform.
- [Do Not Sell or Share My Personal Information](https://citationiq.com/do-not-sell): California and state privacy rights information.